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Terms and conditions

1.1 The websites at, and (collectively, and individually, the "Website") is owned and operated by Acas ("Acas", "We", "Us", or "Our"). Acas is a non-departmental government body largely funded by the Department for Business Innovation and Skills. Our head office is at Acas National (Head Office) Euston Tower, 286 Euston Road, London NW1 3JJ. Acas provides certain services through the Website, including but not limited to allowing you to book training sessions, purchase publications and products, undertake e-learning packages, access tools such as the Acas Model Workplace and/or sign up for Our news and notifications (together the "Services").

1.2 These terms and conditions (the "Terms") incorporate the Privacy and data protection statement. They form a contract between you and Acas which governs your access to and use of the Website and the Services whether you are a visitor or a registered user. The Website and Services are designed to be compliant with applicable UK laws, rules and regulations. Although users outside of the UK may have access to the Website and Services, the information contained on the Website and through the Services is intended only for use by residents of the UK. Acas specifically reserves all rights to limit the provision of Our Services to select persons, countries or geographic regions.

1.3 Please read these Terms carefully. By accessing the Website you are deemed to understand and accept these Terms in their entirety. If you do not accept these Terms please do not use the Website or any Services. These Terms may be changed or updated at any time. The date of our most recent changes will appear at the bottom of this page.  Regular viewing of this page is recommended.

2. Website and Services Disclaimer

2.1 The contents of the Website is designed to provide impartial information on employment matters under the laws of England and Wales and Scotland only (the "Information") to employers, employees and their representatives. While Acas has made every effort to provide accurate Information through the Website, the law is always changing and Acas provides the Information on an "as is" and "as and when available" basis. The Information has been revised up to the date of the latest update.

2.2 Acas provides Information for guidance only and it should not be regarded as an authoritative statement of the law or a substitute for independent legal advice. You should not act or refrain from acting on the basis of the Information without first obtaining independent legal and/or professional advice to verify the Information. Acas will not be liable to you if you rely on the Information.

2.3 Acas provides the Information without any express or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. Whilst Acas may make changes to the Information at any time without notice, Acas makes no commitment to update the Information.

2.4 Nothing herein excludes or limits any liability for death or personal injury resulting from Acas' negligence, its liability for fraudulent misrepresentation, nor any losses which may not be lawfully excluded or limited by applicable law.

2.5 Acas does not guarantee the availability of any of the Services mentioned on the Website.

3. Your Access to the Website and Services

3.1 Your access to the Website and the Services may be occasionally suspended or restricted without notice to allow for repairs, maintenance, or the introduction of new facilities or Services.

3.2 If you register as a user on the Website you must treat your password as confidential information and you must not disclose it to any third party. We reserve the right to disable your user account on the Website at any time if We believe you have not complied with these Terms.

4 .Your use of the Website and Services

4.1 You agree to use the Website and Services for lawful and fair purposes and you agree not to use the Services in any improper or unlawful way so as to breach any rules or laws that apply to you. In particular you agree that you will not upload any files that contain any Destructive Features (as described below) or in any way damage, disable or impair the operation of the Website, or attempt to gain unauthorised access to the Website or to networks connected to it, by hacking, spoofing or other similar means.

4.2 You agree that you will only use the Website and Services for your own personal use or for internal use within your organisation and will not in any way seek to or actually resell the Services or materials including the Information contained on the Website.

4.3 You agree that any information that you provide to Us will be true and complete and accurate in all respects and will not be misleading in any way.

4.4 If you breach these Terms your permission to use this Website terminates immediately without notice being given to you. We shall not be liable for any loss or damage resulting from the illegal, incorrect or inappropriate use of the information provided on this Website or through the Services by you or anyone else whilst they are in your possession.

4.5 To the extent permitted by law, you indemnify and hold Acas and any of Our officers, employees or agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of, or conduct on, the Website and/or any breach of these Terms.

5. Our use of Your Information

We will process the personal information you provide when using the Website and Services in line with Data Protection legislation and in accordance with the Privacy and data protection statement. If you do not agree to Us collecting and using your personal information in line with Data Protection legislation and in accordance with the Privacy and data protection statement you should not use the Website.

6. Our liability to you

6.1 We promise that all Services will correspond with their relevant description on the Website and that they will be of satisfactory quality and fit for the purpose for which they are sold or otherwise supplied. We promise that We will provide the Website and Services to you with reasonable skill and care but We do not guarantee that the Website or Services will be fault free or meet your requirements.

6.2 We exclude all other express or implied terms, conditions, warranties, or representations whatsoever with regard to any goods or any Information or Service, including but not limited to implied warranties of satisfactory quality, fitness for purpose, non infringement, compatibility, security and accuracy, provided through the Website or the Services other than those which cannot be excluded by law. We will not be liable for any loss or damage howsoever arising out of or in connection with your use of the Website. For the avoidance of doubt, the above limitations of liability do not apply in the case of death or personal injury caused by Our negligence, or where We have acted fraudulently.

6.3 We accept no liability for any indirect or consequential loss or damage, however caused, even if foreseeable (save that these limitations on our liability do not affect your non-excludable statutory rights as a consumer if relevant) including any damages arising from loss of use, data or profits, whether in contract, tort or otherwise.

6.4 Except in respect of a payment obligation, neither We nor you will be liable for any failure to perform any obligation owed to the other due to reasons beyond Our or your reasonable control, for example, industrial disputes, acts of God, terrorism and technical difficulties.

7. Linking to third party websites

7.1 When you access an external website via a link from the Website you accept that it is independent from the Website. Acas is neither responsible for, nor necessarily endorses, the content of external websites linked from the Website. We do not accept responsibility for any losses or penalties incurred as a result of your use of any links or reliance on the content of any website to which the Website is linked. External links will open in a new window.

7.2 Acas mainly provides website links to organisations which provide information to help people deal with employment relations issues in the workplace. We do not link to websites that are of a commercial nature. Although We strive to link to third party websites which comply with applicable laws, rules and regulations, the content of these websites may change without Our knowledge. You should take precautions to ensure protection of your privacy as well as to guard against Destructive Features (as described below).

7.3 You may not frame, link or deep-link the Website without Our prior written consent. If you would like to frame, link or deep-link the Website please contact

8. Computer Viruses, Worms and Trojan Horses

8.1 We use reasonable endeavours to check and test material at all stages of production and to protect the Website from computer viruses, worms, Trojan Horses and other destructive features (the "Destructive Features"). It is always wise for you to run an anti-virus program on all material downloaded from the internet, including from the Website. We do not warrant that the Website is free from Destructive Features and We do not accept any liability for any loss, disruption or damage to your data or your computer system which may occur from the transmission of any Destructive Feature via the Website or the Services.

8.2 You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Website or any Services made available through it and that it is compatible with the Website.

9. Intellectual Property Rights and Reproduction

9.1 The material featured on the Website is subject to Crown copyright protection unless otherwise indicated. You may use and re-use the Crown copyright protected material (other than the Royal Arms and departmental or agency logos) free of charge in any format or medium for any non-commercial purpose in the UK only, under the terms of the Non-Commercial Government Licence, provided that you:

9.1.1 use the following attribution statement each time you reproduce the material:
"Public sector information licensed by Acas, Euston Tower, 286 Euston Road, London NW1 3JJ under the Non-Commercial Government Licence v1.0."

9.1.2 reproduce the material accurately.

9.1.3 do not adapt the material in a way which might damage Acas' reputation.

9.1.4 do not use the material in a misleading context.

9.2 For further information on Crown copyright policy and the Non-commercial Government Licence, see the guidance featured on the National Archives - Non-Commercial Government Licence.

9.3 You must obtain Our permission in writing if you would like to use the material featured on this website in a way which is not permitted under the terms of the Non-Commercial Government Licence. Acas reserves the right to require you not to attribute your material to Acas if in Our opinion you have (a) reproduced it inaccurately, (b) adapted it from our material in a way which is likely to damage Acas' reputation or (c) used it in a misleading context.

9.4 Subject to Paragraph 9.1 and except as is otherwise indicated on the Website, Acas and/or its licensors own the copyright in all the Information featured on the Website and in the Services and all related intellectual property rights, including but not limited to all database rights, copyright, unregistered and registered trade marks and logos. You should not infer any affiliation, sponsorship or endorsement from the use of third party marks on the Website, as such marks are used solely to designate certain products or services as belonging to their owners.

9.5 Subject to Paragraph 9.4, nothing in the Website or Services is intended to grant, by implication or otherwise, any licence or right under any patent, trademark or other intellectual property owned by Acas or any licensor or third party.

9.6 You are not permitted (except where We have given you express permission to do so or you are otherwise permitted to do so by law) to use, copy, disseminate or transmit in any other way any of the Information on the Website or in the Services.

10. File Download

Certain files of Information may be available for download from the Website. These files of Information are subject to these Terms.

11. Training Sessions and in-company services

View the full Acas terms and conditions for training and in-company services.

12. Acas Model Workplace

12.1 Unless otherwise stated, access to the Acas Model Workplace on the Website is free of charge. If you have any queries about the Acas Model Workplace please use the help feature available in the Acas Model Workplace or contact

12.2 You acknowledge that the feedback you receive from the Acas Model Workplace will be based solely on the input answers you provide to the Acas Model Workplace. Additionally you acknowledge that the feedback you receive does not in any way provide validation of any of the conditions in your workplace or of your organisation's compliance with legislation.

13. E-learning Packages

Unless otherwise stated, access to Our e-learning packages is free of charge. If you have any queries about the e-learning packages please use the help button available on the relevant package.

14. Complaints or Queries

14.1 If you have any complaints or queries concerning the Website or Services please contact Us as or by post at Communications, Acas National, Euston Tower, 286 Euston Road, London, NW1 3JJ.

14.2 If you have a compliment or complaint about the service you have received from Acas please view the Comments, Complaints and Compliments form on our website.

15. Severability

If these Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from these Terms and the remaining Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.

16. Entire Agreement

Except for in the case of fraud, these Terms constitute the entire agreement between you and Us in relation to the Website and the Services.

17. Governing law

These Terms are subject to the laws of England and Wales and to the exclusive jurisdiction of the English and Welsh courts.