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Acas North East works with employers of all sizes across the region from small independent businesses to large multi-nationals as well the public sector and trade unions. We cover from Northumberland to North Yorkshire.

Our aim is to resolve disputes and improve organisation performance by providing practical expert advice and training. Our senior advisers can give advice and guidance in person or over the phone.


Acas North East have a full programme of engaging training events scheduled over the coming year.
This includes popular topics such as our HR for beginners events, mental health awareness and employment law updates.

Also look out for our upcoming accredited 5 day Certificate in Internal Workplace Mediation events  

Acas training for managers, line managers, supervisors and Hr professionals can boost an organisation's productivity and profitability, increase motivation and ensure less conflict arises in the work place.

See our full programme of events for the North East, or contact us via our online enquiry form if you would like more information or would like to discuss arranging in-house training for your staff.

In-House Training

For more specific requirements we can customise training sessions to run in-house. We also work closely with organisations to assess their current situation and give recommendations on improvements that will increase efficiency. Find out how we can help by completing our Online enquiry form.

Training Testimonials

The training and support we have received from ACAS has been excellent. Having met the trainer prior to the delivery of the first session, we were able to discuss our training needs so the training was tailored to our organisation in terms of our values and behaviours. The feedback we received from the delegates was extremely positive and they felt by having an external trainer, with the expertise and real life examples made the course more engaging and interesting. I would very much recommend ACAS to any organisation.

Redcar & Cleveland Council

North Yorkshire Fire and Rescue Service have been supported by ACAS for the past two years with the training and development of supervisory and middle managers. As a service, we chose ACAS, due to their national reputation for their knowledge and experience in working with organisations to develop understanding of current employment issues and delivering first class training.

ACAS helped us provide the best package for new and experienced managers by delivering training on a modular basis to meet the needs of the organisation. Feedback from all staff who attended the training was extremely positive, with attendees reporting improved confidence in dealing with a range of managerial issues, such as staff appraisals and managing sickness absence at a local level.

North Yorkshire Fire and Rescue Service

Funding to grow your business

The North East Growth Hub provides easy access to hundreds of business support and funding providers. Businesses looking to start, grow, scale up or improve can access support via the North East Growth Hub online platform. Established businesses have the option to work with our Growth Hub Connectors who will provide one to one support to help pinpoint the best solutions that can help them to achieve their vision and goals.

Find out more at

The North East Growth Hub is available to businesses based in County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland.

Tees Valley Business Compass your one stop shop for business support and funding to help businesses grow if you're based in Darlington, Hartlepool, Middlesbrough, Stockton or Redcar & Cleveland. The growth hub is delivered by BE Group on behalf of Tees Valley Combined Authority helping ambitious businesses realise their growth potential by offering access to a range of practical services; from local business information, assessing growth options through to unlocking finance and funding streams. It is part-funded by the European Regional Development Fund and the department for Business, Energy & Industrial Strategy.

Find out more at Tees Valley business

Keep in touch

Our newsletter will provide you with regular updates on changes to employment law, local events, and top tips based on new guidance we release. Sign up for the Acas North East newsletter.

To find out more about our training and business services call our customer services team on 0300 123 1150, or complete our Customer contact form.

Whether you are an employer, employee or representative, you can call the Acas helpline for free and impartial advice.

The Acas helpline number is 0300 123 1100. It is available Monday to Friday 8am-6pm.

Where to find the Acas North East regional office

Certificate in Internal Workplace Mediation
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