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Accessibility is a fundamental aspect of good website design, allowing for the information we provide to reach visitors to the site quickly and easily.

When this site was built all templates were designed to deliver HTML content in accordance with the WC3's Web Accessibility Initiative (WAI) guidelines.

This site was designed to be compatible with:

  • basic operating system screen magnifiers
  • speech recognition software, such as Dragon Naturally Speaking
  • operating system speech packages.

PDF publications

In addition, Acas have ensured that our PDF publications are accessible to the required standards. Should you come across a PDF file that is not currently accessible, please report the issue and we will try to provide an accessible alternative/version of the file within ten working days.

Calling the Acas helpline

If you have not been able to find an answer on the Acas website, or have had difficulty reading our website, you can talk to an Acas Helpline Adviser.

It can also be helpful to keep a note of any guidance pages you visited as this can help you and the adviser if you need to refer to this information during your conversation.

If you have an impairment that makes it difficult for you on the phone, please tell us what you need so that we can do our best to help you. Our advisers are trained to respond to customers' needs when we know what these are.

The Acas helpline number is 0300 123 1100. It is available Monday to Friday 8am-6pm.

Further information

Acas is committed to making our website accessible to everyone and we continue to work on improving usability and accessibility.

If you require further information on accessibility, AbilityNet is a UK charity that helps older people and disabled people of all ages use computers and the internet to achieve their goals at home, at work and in education.

AbilityNet provides guidance about how to:

New website - please provide feedback

We're building a new website for Acas that continues to improve our web accessibility. Please visit our site to see our new guidance, and leave feedback.


Your feedback will help us improve future content and make the site more accessible.