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Contracts and hours: how Acas can help

Contracts and hours

We can visit your organisation to help you understand what needs to be done to address a range of issues related to contracts and hours and then work with you to develop practical solutions.

We can work with you to:

  • develop terms and conditions of employment
  • minimise potential for disputes where changes to terms and conditions are proposed
  • help you reach agreement if a dispute has arisen
  • implement bonus, and specify other similar, systems
  • introduce shift systems, flexible working, annualised hours
  • effectively manage HR implications of acquisitions or mergers
  • develop a recruitment strategy
  • develop a probationary policy.

We can provide training on:

  • understanding written statements of terms and conditions of employment 
  • recruiting new staff
  • induction
  • implementing probationary periods
  • working time directive
  • holidays and holiday pay
  • migrant workers
  • TUPE
  • flexible working.

Acas Customer Services - let us know how we can help

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To let us know your organisation's business solutions, training or dispute resolution needs, get in touch with our customer services team by completing our online customer contact form or calling 0300 123 1150.

Note that the customer services team cannot answer helpline related queries or advice. If you require employment-related advice, visit Helpline Online.


If you would like to leave feedback about Acas advisory services please visit our Helpline and advisory services testimonial form

Solving problems in the workplace video

Employers from a range of industries engage with Acas to help bring about lasting improvements in employment relations and productivity. Hear from Acas advisers Rich and Sarah on some of the techniques they use.