Acas uses cookies to ensure we give you the best experience and to make the site simpler. Find out more about cookies.

Website URL :

Top tips for better management

Top tips for better management logo - In partnership with Affinity Health at Work, CIPD, CMI, Health Work Wellbeing and the HSE

Whatever the size of the organisation you work in, whatever you do, your employees are your most valuable asset. If you are a director, line manager, supervisor, team leader, or head of department, the way you manage can have an important impact on the health and wellbeing of your employees, how well they do their job, and how well your organisation performs.

We have created a list of resources that will help you understand the business case for better management skills, as well as provide you with practical advice and guidance on how to get the best from your staff.

How can I get the best from my staff?

It is often the little things that you do everyday that make a big difference up and down the organisation. We have picked out 5 key areas for you to think about everyday and a list of practical resources to help you improve your management skills.

Your 5-a-day essentials:

1. How do you support your employees?

Do you regularly ask 'How are you?' Listen when your employees ask for help? Give people a chance to shine? Give them time to train so that they can do their job effectively? Are you sensitive to the pressures on employees both in and out of work?

2. Do you help your employees understand what they need to do?

Do you set them goals? Give feedback on performance? Provide regular opportunities to speak one to one? How else do you communicate with them?

3. When was the last time you asked employees for their views?

Do you involve employees in decision making? Encourage employees to come up with ideas? Act upon feedback received, or explain why you haven't if you don't? Work as a team?

4. How do you manage difficult situations?

Do you deal with problems quickly, fairly and consistently? Stop arguments escalating? Ask for help when you need it? How do you deal with sensitive issues?

5. Are you a good role model?

Do you treat people with consideration? Act calmly under pressure? Act with integrity? Lead by example?

Acas Model Workplace

Acas' free online tool - the Acas Model Workplace - is designed to help organisations check that they have the right people management policies in place.

Of those who have used the Acas online tool, more than a quarter (28%) said that it had made them aware of an area where their organisation was not complying with the law (through incorrect people policies and procedures).

A lot of employers don't realise that they are following out-of-date practices. Or that they need to introduce new policies to comply with employment legislation. Further findings from the survey of employers show that 55% actively changed practices based on what they found when using the Acas Model Workplace tool.

This tool is free to use. Why not take a few minutes to check your policies and procedures today.

Try the Acas Model Workplace.